Frequently Asked Questions
Got Questions? We Have Answers!
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General Questions
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Do I have to live on campus?
New freshmen under the age of 20 (by September 1 for fall admission or January 1 for spring admission) with fewer than 30 credit hours are required to live in on-campus university housing. All students who graduated from high school within the preceding 12 months of the semester of their admission are also required to live on campus.
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I am a transfer student. Can I live on campus? Can I live off campus?
New students who graduate high school in the year prior to enrolling must live on campus regardless of age and hours.
New students who will NOT be 20 (by September 1 for Fall admission or January 1 for Spring admission) AND will have less than 30 credit hours will be required to live on campus.
If a student meets either the age or hour criteria, they are not required to live on campus unless required by the high school graduation date explained above.
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What are the different housing options and rates?
Please visit our Living Options and Rates page for detailed information on each residence hall.
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What is a Living-Learning Community (LLC)? How do I join?
A Living-Learning Community (LLC) is a group of students living together in the same residence hall based on a common interest, professional career track, or major. For example, if your declared major is Business you would be living with other Business majors and taking similar courses together.
There is also an LLC available for students who have not declared their major yet but would still like to be a part of an LLC.
Please visit our LLC page for information on how to apply.
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Can I tour the residence halls?
Residence hall tours are only permitted on Bobcat Days. For more information, please visit the Undergraduate Admissions website.
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What if I don’t identify as the gender indicated on my record?
If you have questions or concerns regarding living options based on your gender marker not matching your gender identity, please contact us so that we can work with you on an individual basis.
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I’m a graduate student. Can I live on campus?
Graduate students are considered Non-Required Students and therefore are not required to live on campus. If we are able to offer housing contracts to Non-Required Students, we will make an announcement on our website. Please visit our Off-Campus Living page for more information on off-campus housing.
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Housing Contract
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When can I submit my housing contract?
As soon as you have received your acceptance letter from Undergraduate Admissions you will be able to submit a housing contract online through the Housing Portal. The sooner you submit the housing contract, the better chances you have for getting your top choice of residence hall.
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How much does it cost to submit a housing contract? Can the pre-payment be waived?
You must pay a $300 pre-payment during the housing contract process (unless deferred from admissions)—it will become a credit once bills are calculated. Check with Undergraduate Admissions to see if you are eligible for a waiver to be applied to your account.
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Can I guarantee a certain residence hall or a single room prior to room selection?
The sooner you submit your housing contract, the better chances you have for getting your top choice of hall. We cannot guarantee a certain hall or room type prior to your assigned room selection date and time.
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When do I choose my room and roommate?
Please visit our Housing Timeline and Process page for dates for each step of the housing process.
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How do I choose a roommate?
Watch our Roommate and Room Selection Process video for step-by-step instructions.
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I missed my room selection time. What do I do?
If you missed your assigned room selection time, you can still select your room during the Room Change dates listed on our Housing Timeline.
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Can I change my room assignment?
You can change your room assignment during any of the Room Change dates listed on our Housing Timeline.
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When do I have to pay for housing?
Housing charges will be added to your student account in early August.
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Do I have to pay for housing in full? Is there a payment plan option?
Please visit Student Business Services website for more information on payment plans.
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Move-In
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When is Move-In?
Please visit our Move-In page for dates and additional information.
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Can I move in early?
While we can sometimes work with students on a case-by-case basis, early move-ins are typically not available due to staff limitations.
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What can I bring/not bring?
Please visit our Move-In page for a complete list of what to bring and what not to bring when you arrive in the Fall.
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What can I use to hang things on my walls?
Thumbtacks, push pins, and wall putty are permitted to use on walls.
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Cancellation & Exemption Requests
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Can I cancel my housing contract?
Students who are required by the University Housing Policy to live on campus must submit a legally binding academic year-long housing contract. Exceptions to this policy are rare but will be considered for extenuating circumstances. Visit our Cancellations page for information about the acceptable reasons to submit a contract cancellation.
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Will I get back my pre-payment?
If you cancel your housing contract within 72-hours, you will receive a full refund. Please visit our Cancellation page for deadlines and refund amounts.
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What’s the latest I can cancel my housing contract?
For a full list of cancellation deadlines and refunds visit our Cancellation page.
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Can I be exempt from living on campus?
Exemption requests need to be submitted prior to submitting a housing contract. Visit our Exemptions page for more information about the acceptable reasons to submit an exemption.
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When is the deadline to submit an exemption request?
Completed exemption requests need to be submitted at least three (3) weeks before new student orientation for processing. Students who fail to submit a completed exemption within three weeks of their scheduled orientation may have a delay in registering for classes. Please visit our Exemptions page for more information.
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Can I commute from a family member’s house?
Students are allowed to commute from the permanent residence of a parent (or legal guardian) if that home is located within 60 miles (driving distance) of Texas State University. Please visit our Exemptions page for deadlines and more information.
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General Questions
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Can I live on campus again next year?
At this time the Department of Housing will not be accepting any returning student contracts and will not offer a waitlist for housing contracts. Please visit our off-campus housing page to find out more about off-campus options.
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How can I apply to be a Resident Assistant (RA)?
Visit our Resident Assistant page to learn how to become an RA.
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I want to live off campus next year. Do you have any resources?
Please visit our Off-Campus Living page for more information.
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When do returning students move-in?
Residents will be emailed at the end of the semester with dates and details on when they can return after Winter break.
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Residence Hall/Room Issues
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I’m having trouble with my roommate. What do I do?
Please address roommate concerns with your Resident Assistant (RA) and Residence Director (RD).
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Can I change rooms?
Please speak with your Residence Director (RD) after the 12th day of class regarding room changes. You will also be given the opportunity at the end of Fall semester to select a new space for Spring.
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How do I submit a maintenance request?
Visit the Maintenance Request page to learn more and to submit your request.
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I’m locked out of my room. What do I do?
Contact your residence hall’s front desk or the on-call number if it is after business hours.
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How often will bathrooms be cleaned?
Traditional style halls with community bathrooms are cleaned each weekday by our custodial staff. Suite style hall bathrooms are cleaned during Winter break by our custodial staff and residents in Bobcat Village Apartments are responsible for cleaning their own private bathrooms.
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Cancellation Requests
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Can I cancel my housing contract?
The housing contract is legally binding for the entire academic year. Cancellations may be granted in certain circumstances such as withdrawal from the university, graduation, or student teaching. Incoming students who choose not to attend Texas State after having submitted a contract should also complete this request. Once the contract is signed, students have 72-hours to cancel without penalty.
After 72-hours, restrictions will apply and requests will be reviewed, but cannot be guaranteed.
Students who withdraw for the current semester have 48-hours to vacate their space.
Please visit our Cancellation page for more information.
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Will I get a refund?
If you cancel your housing contract within 72-hours, you will receive a full refund. Please visit our Cancellation page for a list of deadlines and refund amounts.
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What is the deadline to cancel my housing contract?
Please visit our Cancellation page for a full list of deadlines and refunds.
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When do I have to be out of my room for Thanksgiving and Winter break?
Please visit our Break Housing page for hall closure dates and to learn more about staying on campus over the breaks.
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Can I stay in my hall over Thanksgiving and Winter break?
Students can stay in their assigned residence halls during break periods, but registration is required to gain access to the residence halls during these times. There is no charge to stay during Thanksgiving break unless you register past the deadline.
There is a nightly fee to stay over Winter break. Students that register, will stay in their assigned residence hall during the break. Students may either stay late, return early, or stay the entire break. You will not be able to sign up for days that are sporadic (here and there).
Please visit our Break Housing page for more details.
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Can I leave my things in my room over Winter break?
You may leave your things in your room over Winter break, as long as you will be remaining in the same room for the Spring semester. If you participated in room changes and have a new assignment for the Spring semester, you must move your things out of your room and return your keys before you leave for Winter break.
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Will I have the same room for the Spring semester?
You will have the same room for the Spring semester unless you participate in room changes.
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Can I live on campus again next year?
At this time the Department of Housing will not be accepting any returning student contracts and will not offer a waitlist for housing contracts. Please visit our off-campus housing page to find out more about off-campus options.
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Can I cancel my housing contract?
Students who are required by the University Housing Policy to live on campus must submit a legally binding academic year-long housing contract. Exceptions to this policy are rare but will be considered for extenuating circumstances.
Visit our Cancellations page for information about the acceptable reasons to submit a contract cancellation.
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How can I be exempt from living on campus?
Exemption requests need to be submitted prior to submitting a housing contract. Visit our Exemptions page for more information about the acceptable reasons to submit an exemption.
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When can I move in/return to campus?
Residents will be emailed at the end of the Fall semester with dates and details on when they can move in/return for Spring.
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When do I have to be out of my room for Spring break?
Please visit our Break Housing page for hall closure dates.
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Can I stay in my hall over Spring break?
Students can stay in their assigned residence halls during the break, but registration is required to gain access to the residence halls during this period. There is no charge unless you register past the deadline.
Please visit our Break Housing page for more details.
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When do I need to move out at the end of the semester?
Students must move out of their rooms 24-hours after their last final exam in May.
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Can I live on campus again next year?
At this time the Department of Housing will not be accepting any returning student contracts and will not offer a waitlist for housing contracts. Please visit our off-campus housing page to find out more about off-campus options.
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I’m a new student for Spring, can I still live on campus?
New students within a year of high school graduation must live on campus and will be required to complete a housing contract for Spring.
Required Transfers who will not be 20 by January 1 AND will have less than 30 credit hours will be required to live on campus and complete a housing contract for Spring.
If a student meets either the age or hour criteria, they are not required to live on campus unless required by the high school graduation date explained above.
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Can I cancel my housing contract?
Students who are required by the University Housing Policy to live on campus must submit a legally binding academic year-long housing contract. Exceptions to this policy are rare but will be considered for extenuating circumstances.
Visit our Cancellations page for information about the acceptable reasons to submit a contract cancellation.
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How can I be exempt from living on campus?
Exemption requests need to be submitted prior to submitting a housing contract. Visit our Exemptions page for more information about the acceptable reasons to submit an exemption.
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Can I live on campus over the summer?
Housing is not required, but a limited number of spaces are available for students who are registered for summer classes and have either a connecting Spring or a Fall housing contract.
Visit our Summer Housing page for more details.
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When can I submit a summer housing contract?
Summer housing contracts are usually available by April. Visit our Summer Housing page for the latest information.
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Where is summer housing located?
Summer housing locations vary from year to year. Visit our Summer Housing page for the latest information.
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Can I cancel my Summer housing contract?
Please complete a cancellation request for your summer housing contract in the Housing Portal.
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Can I stay in my summer room assignment until Fall begins?
Transition housing follows the end of the Spring semester and the beginning of Summer I, as well as, the end of Summer II and the start of the Fall semester. Please see the chart on our Summer Housing page for more information.