Frequently Asked Questions

New freshmen under the age of 20 (by September 1 for fall admission or January 1 for spring admission) with fewer than 30 credit hours are required to live in on-campus university housing. All students who graduated from high school within the preceding 12 months of the semester of their admission are also required to live on campus.

New students who graduate high school in the year prior to enrolling must live on campus regardless of age and hours.

New students who will NOT be 20 (by September 1 for Fall admission or January 1 for Spring admission) AND will have less than 30 credit hours will be required to live on campus.

If a student meets either the age or hour criteria, they are not required to live on campus unless required by the high school graduation date explained above.

Please visit our Living Options and Rates page for detailed information on each residence hall.

A Living-Learning Community (LLC) is a group of students living together in the same residence hall based on a common interest, professional career track, or major. For example, if your declared major is Business you would be living with other Business majors and taking similar courses together.

There is also an LLC available for students who have not declared their major yet but would still like to be a part of an LLC.

Please visit our LLC page for information on how to apply.

Residence hall tours are only permitted on Bobcat Days. For more information, please visit the Undergraduate Admissions website.

If you have questions or concerns regarding living options based on your gender marker not matching your gender identity, please contact us so that we can work with you on an individual basis.

Graduate students are considered Non-Required Students and therefore are not required to live on campus. If we are able to offer housing contracts to Non-Required Students, we will make an announcement on our website. Please visit our Off-Campus Living page for more information on off-campus housing.

As soon as you have received your acceptance letter from Undergraduate Admissions you will be able to submit a housing contract online through the Housing Portal. The sooner you submit the housing contract, the better chances you have for getting your top choice of residence hall.

You must pay a $300 pre-payment during the housing contract process (unless deferred from admissions)—it will become a credit once bills are calculated. Check with Undergraduate Admissions to see if you are eligible for a waiver to be applied to your account.

The sooner you submit your housing contract, the better chances you have for getting your top choice of hall. We cannot guarantee a certain hall or room type prior to your assigned room selection date and time.

Please visit our Housing Timeline and Process page for dates for each step of the housing process.

Watch our Roommate and Room Selection Process video for step-by-step instructions.

If you missed your assigned room selection time, you can still select your room during the Room Change dates listed on our Housing Timeline.

You can change your room assignment during any of the Room Change dates listed on our Housing Timeline.

Housing charges will be added to your student account in early August.

Please visit Student Business Services website for more information on payment plans.

Please visit our Move-In page for dates and additional information.

While we can sometimes work with students on a case-by-case basis, early move-ins are typically not available due to staff limitations.

Please visit our Move-In page for a complete list of what to bring and what not to bring when you arrive in the Fall.

Thumbtacks, push pins, and wall putty are permitted to use on walls.

Students who are required by the University Housing Policy to live on campus must submit a legally binding academic year-long housing contract. Exceptions to this policy are rare but will be considered for extenuating circumstances. Visit our Cancellations page for information about the acceptable reasons to submit a contract cancellation.

If you cancel your housing contract within 72-hours, you will receive a full refund. Please visit our Cancellation page for deadlines and refund amounts.

For a full list of cancellation deadlines and refunds visit our Cancellation page.

Exemption requests need to be submitted prior to submitting a housing contract. Visit our Exemptions page for more information about the acceptable reasons to submit an exemption.

Completed exemption requests need to be submitted at least three (3) weeks before new student orientation for processing. Students who fail to submit a completed exemption within three weeks of their scheduled orientation may have a delay in registering for classes. Please visit our Exemptions page for more information.

Students are allowed to commute from the permanent residence of a parent (or legal guardian) if that home is located within 60 miles (driving distance) of Texas State University. Please visit our Exemptions page for deadlines and more information.

At this time the Department of Housing will not be accepting any returning student contracts and will not offer a waitlist for housing contracts. Please visit our off-campus housing page to find out more about off-campus options. 

Visit our Resident Assistant page to learn how to become an RA.

Please visit our Off-Campus Living page for more information.

Residents will be emailed at the end of the semester with dates and details on when they can return after Winter break.

Please address roommate concerns with your Resident Assistant (RA) and Residence Director (RD).

Please speak with your Residence Director (RD) after the 12th day of class regarding room changes. You will also be given the opportunity at the end of Fall semester to select a new space for Spring.

Visit the Maintenance Request page to learn more and to submit your request.

Contact your residence hall’s front desk or the on-call number if it is after business hours.

Traditional style halls with community bathrooms are cleaned each weekday by our custodial staff. Suite style hall bathrooms are cleaned during Winter break by our custodial staff and residents in Bobcat Village Apartments are responsible for cleaning their own private bathrooms.

The housing contract is legally binding for the entire academic year. Cancellations may be granted in certain circumstances such as withdrawal from the university, graduation, or student teaching. Incoming students who choose not to attend Texas State after having submitted a contract should also complete this request. Once the contract is signed, students have 72-hours to cancel without penalty.

After 72-hours, restrictions will apply and requests will be reviewed, but cannot be guaranteed.

Students who withdraw for the current semester have 48-hours to vacate their space.

Please visit our Cancellation page for more information.

If you cancel your housing contract within 72-hours, you will receive a full refund. Please visit our Cancellation page for a list of deadlines and refund amounts.

Please visit our Cancellation page for a full list of deadlines and refunds.